Shipping policy
Shipping Policy
Last updated: July 2026
Thank you for shopping with True Colors Co.
Processing Time
All of our products are made to order. Orders are typically processed within 2–5 business days before they are shipped.
Shipping Time
Estimated delivery times:
- United States: 3–7 business days
- Canada: 5–10 business days
- International: 7–20 business days
Please note that shipping times are estimates and may vary due to holidays, customs, weather conditions, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and the items ordered.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can monitor your package.
Incorrect Address
Please make sure your shipping address is correct before placing your order.
If an incorrect address is provided and the package is returned, additional shipping charges may apply.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us and we will do our best to assist you.
Contact
For any shipping questions, please contact us at: